Call waiting times & reduced Reception staffing

Moss Healthcare Harrogate would like to apologise to patients for any prolonged wait on the telephone. We are currently operating with reduced staffing in our reception team due to matters beyond our control. When you get to speak to one of the reception team, please be patient and kind as they are answering the phones

eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Patient Participation Group

We would like to know how we can improve our service to you and how you perceive the Practice and our staff.

“Rooted in the Patient experience, aspiring to growth and contentment”

Moss Healthcare Harrogate invite you to join our Patient Participation Group (also known as a Patient Reference Group).

Are you interested in finding out more about the practice and the development of health services?

We are actively seeking patients to join our group. The group meets several times a year with practice Managers and Clinicians to discuss any changes or ideas that you may have for the practice and it’s registered patients.

If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below

OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.

Download the pdf version of our sign up form

We aim to acknowledge your request within a few days.

Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.

National Association of Patient Participation

If this is something that interests you or you would like more information please contact the practice via our messaging form.

Thank you


Heart of Harrogate Patient Participation Group

Moss Healthcare are part of the Heart of Harrogate Primary Care Network (PCN) along with Leeds Road Surgery, Church Avenue Surgery and Kingswood Medical Centre.

In addition to the Moss Healthcare Harrogate Patient Participation Group the groups from all 4 practices have started to hold regular joint Patient Participation Group meetings – Heart of Harrogate PPG.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.