New Long Term condition review process

The practice is changing how it reviews patients with long term conditions such as diabetes, cardiovascular disease or asthma. We are going to streamline the process which will result in patients being asked to attend a fewer number of appointments. From April onwards we are now going to review patients according to their month of

eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Practice Team

Managers

Mr James Sharratt

Mr James Sharratt

Business Manager

Mrs Cheryl Flint

Operations Manager (Interim)

Reception/Secretarial Staff

Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.